Strength, Speed, and Persistence

I believe in paying it forward and truly, the work done was very professional, timely and much appreciated. Perhaps I will get the chance to meet them in person one day and thank them personally!!

To be honest, there is a sweet treat headed your way but it was special ordered so it is taking a bit more time. You need to know that folks like you are few and far between….your customer service is off the charts, your responsiveness is faster than Mach 1 and your personality is very welcoming, friendly and supportive. YOU…ARE…AWESOME!! Thanks for everything that you have done and are doing to assist me.

Take good care of yourself and be well…..Lynn

Bill,

It’s only been a few years 31 if you’re counting… I just want to let you know that Luann is an incredible loan officer and a wealth of knowledge. Three months ago I had an acre property in Queen Creek which also had an adjoining lot that didn’t have legal ingress and egress and I was working with another title company and they kept on putting me off and giving me wrong information. I called Luann on a Friday afternoon about 2:00 PM and within 2 hours she was able to get the right information to me and start that process to get the correct documentation for the ingress and egress lot. I love her attitude an energy to get things done!

In regards to Linda she has followed through on everything that we had talked about elevating my business plan and she too is a great asset to Empire Title a direct reflection to your company. Fantastic energy and a sincere personality to help others!

I just wanted to send you a quick note and let you know about these two individuals, you usually get the other side of the business where people are totally unhappy.

There was a slogan that I learned 31 years ago and it goes like this ATTITUDE IS EVERYTHING… I wonder where I got that??

Wayne Knight

Good afternoon Bill,

This email is sent to you in appreciation of your Senior Escrow Officer & branch Manager, Veronica Morningstar and your Business Development Manager of Sales & Marketing, Alexa Vertucci. These two professionals are truly an asset to Empire West Title Agency.

Alexa and I have known each other for a couple of years now. We met when she was employed at another title company. I was so impressed with her bubbly personality plus her ability & enthusiasm to help increase my business. She just gets me and where she goes, I follow!

Veronica is just the cherry on top of the Sundae. She exudes professionalism. Even my clients will make positive comments about her & when I work with my clients again, they ask to work with Veronica again as well. She doesn’t miss a beat in the transaction and that I truly do appreciate. I know I can always count on her to get the job done right.

I am sure you know what gems you have in your employment but if you are not aware you are now. These two ladies are both amazing and brought me, and I know quite a few other realtors to Empire West. When a buyer’s realtor doesn’t look at my private remarks to ‘please consider using Veronica at Empire West for the best customer service’ they are truly missing out and I get less than the best service.

Warmly,

Celeste LaRocque-Wolfe

Heather and team does a great job communicating throughout the transaction. They all work hard all the way to the end!

The Tukee Team knows what to do to get the contract closed. They go above and beyond. Thank you Heather, Megan, Toni and Cara for the great service you all provide.

Team Tukee Rocks!

They all go out of their way to make our clients happy! The care & followup is second to none!

Heather and her team are amazing to work with. Great communication and followup. I always feel confident when they are the title company.

We have been working with Penny Fincher at your Prescott office. She has been patient and helpful in every way in her handling of our land sale. She helped us navigate through the county offices and doing a Minor Land Div split, getting that recorded and helping with the next steps. Neither realtor was any help in that dept. but Penny came through. She is a great asset to your company. Thanks again Penny, Karen and Dan Simmons

Mr. Bill Witt,

I would like to take this opportunity to taut the excellence and perseverance that we have experienced from your staff. Giving extra special mention to Debbie Hamilton and Israel Navarro.

We had a challenging close to begin with as the cross agent sends us a message that the buyers wanted to cancel the contract the day before close and included a cancelation notification dated 2015 and not from our buyers!

Israel kept us up to date on the signing of the documents on the close date and in the finalization process – always being respectful, informative and supportive.

Then we experienced a “wire” challenge of our funds due to an account number that was not correct. We closed on the 17th of March and received our funds today. You can only imagine the frustration on our part and we were constantly contacting your company for updates.

When we were directed to Debbie Hamilton with our dilemma, she was on it in record time with follow up on what she had done and where the wire status currently was. I cannot say enough about her level of respect, communication skills and compassion through this ordeal. She epitomizes professionalism, talent and leadership.

Thank you Bill for your part in hiring such wonderful staff to represent your company, profoundly, professionally and with unstoppable drive to serve at a very high level.

We are extremely appreciative and happy!!!

Tanya Daly is simply amazing to work with! I have worked with many Escrow Officers in my 8 years in the mortgage business and she is one of the absolute best. She takes phenomenal care of all my clients, myself included, always being there to help with any questions or assistance we need at a moment’s notice. Her willingness to help is second to none and her level of communication is a HUGE part of that. I highly recommend Tanya for anyone needing any kind of assistance with Title and Escrow services!!

Thank you for all you do Tanya!!

Empire West Title Agency has been a steady strong reliable company to work with over the years of transactions we have had. Linda McSweeney is a diligent and sharp sales executive for the company. She provides timely professional and useful marketing materials and keeps us on top of current issues and changes with the CE courses she sponsors.

Thanks for all you do

Linda has been an awesome partner in helping me with whatever has been needed for my real estate business! She is always happy and fun! She goes the extra mile for her clients! Joshua, my escrow agent, is just as awesome! He is always on top of things and ensures that he gets your commission money to your broker right away! He has answered my every question and always very friendly and available!

Love my new partnership with Empire West Title Agency!

Linda and Josh at the Queen Creek office are amazing. Linda is always helpful and willing to lend her marketing genius. Josh goes above and beyond on each and every transaction. It gives us peace of mind knowing that our clients are in such capable and professional hands.

Working with Empire West is always a pleasure. Especially Jennifer Roggensee. She is a sweetheart. Always professional and spot on. Does everything she can to accommodate our clients. She always answers her phone and is very responsive to emails. Looking forward to working with you on countless more deals!!

My clients and I loved the service that they received from Amy Dias and Linda McSweeney from Empire West Title with the sale of their property. I was always updated and when I attended the signing with my clients I was welcomed like family.

Also, Empire West sponsored an open house that I did and seriously went far beyond being helpful and accommodating. The attendees loved the perks that Empire gave us to give away.

This “crazy business” has been a great part of my life for over 46 years. There has been some really good title companies that I’ve worked with but the consistency, follow up and personal, caring service has not been equaled to Empire West Title, especially the over the top service of Linda McSweeney and Josh Hufstetler.

For the past 16 years I have worked with Stephannie Hill at Empire West Title Agency…why? Because Stephannie is always Professional, Resourceful, Responsive, Timely, Informative, Reliable and a true pleasure to work with!  My clients leave happy and so do I.

One of the best decisions you can make for yourself for a smooth, client driven and focused, top notch transaction is choosing to go with Lori Law with Empire West. Her work ethic, passion, efficiency, and prompt response time truly makes all of the difference. My buyers and sellers have always felt very comfortable with her. I highly recommend her! 

We have worked with Stephannie Hill since the beginning when we started in real estate 17 years ago.  We have endured the good and bad markets together, the short sales and foreclosures and bidding wars.  Stephannie has always worked with us to think outside of the box to figure out ways to keep transactions moving forward smoothly.  She always displays professionalism with our clients and we truly enjoy being at the signings with her and our clients.  She helps take the stress and anxiety out of the transaction and everyone leaves with a smile.  We love working with Stephannie! 

Lori not only is an amazing Escrow Officer, but she is a fantastic person as well with such a charming and warming personality.  It is always a joy to work with Lori.  Lori genuinely cares about you and the transaction.

Stephannie Hill has been an integral part of our real estate team for almost 10 years now.  We know with escrows in her hands we will be informed immediately should there be any issues.  She is not only professional, but knowledgeable in her field.  She is thorough, competent and all around a great gal to work alongside.  If you are looking for a title real estate partner, you can count on Stephannie Hill.

Stephannie is, to put it simply, an incredible escrow officer. I have personally worked with her since 2006, and cannot put in to words the lengths which she will go to in order to facilitate a smooth transaction. 
She is quick, responsive, and very easy to work with. Her knowledge of the escrow process is vast and her resources are invaluable. She is by and large the most proficient EOs I have ever worked with!

Lori is great to work with and a true professional! I never have to worry when Lori is handling transactions for my clients; she is thorough, detail oriented and follows through with commitments. Lori provides exceptional customer service and is a pleasure to work with!

I have been working with Toni Daniels for over 10 years. She is a true professional and stays right on top of my escrows. She is very accommodating to my clients and has a good rapport with them.  And lastly, she answers her phone calls

The dynamic duo Patty Durant and Holly Harris.  Patty has been supporting me first as an agent and now as a broker supporting my team with all their marketing plus CE classes and anything we need.  She is always available.  She always goes above and beyond and her positive can-do attitude is so contagious. Patty, you are amazing.  Thank you for all you do!
Holly Harris also consistently goes above and beyond. Her knowledge is astounding.  She always anticipates my needs and the needs of our clients and all parties involved, which is invaluable.  Working with Holly I know my clients and team are in good hands.  She is my go-to escrow officer.  She is trustworthy, timely, professional and has a smile that puts everyone at ease.
Patty and Holly, thank you for being my dream team.  I appreciate you both!

I have worked with Toni Daniels both professionally and personally the past 20+ years and have found
her customer service and attention to detail to be the best.  Communication is so important in every
transaction and Toni is always helpful and timely with all communication.  I highly recommend her for all
of your title needs!

Lori Law is trustworthy, knowledgeable, and professional in every way.  With her many years of
experience, she is always so insightful and helpful.  She is extremely accommodating to all parties of a
transaction.  Lori is my “go to” escrow officer!  Thank you, Lori, for all you do!

Amazing team at Empire West Title, particularly Patty Durant and Stephannie Hill.  

Patty not only helps with all my marketing needs, but she also coordinates and sponsors monthly CE
classes that allow me to very conveniently satisfy my professional training requirements at a centrally
located venue once a month.  And, she structures it such that I can fulfill my 24 hour requirement in one
year, attending monthly classes.
Stephannie has been spoiling me for over 16 years on my transactions!  She is thorough, accurate and
timely AND keeps me in line if miss dotting an “I” or crossing a “T."
They are also a very fun, personable group and make me feel like family every time I walk in the door.
They follow through, follow up and meet their commitments without question or hesitation.  I am theirs
for life!

I absolutely love working with Holly Harris!  She consistently goes above and beyond and is always
available when I need her- even on weekends and after hours!!  She stays on top of my files and is
proactive in getting documents to ensure we have a smooth and on-time closing.  I have personally had
over 30 successful closings with her and there has never been one issue on any of them that Holly could
not overcome.  Even when you know she is busy, especially at month end, she never fails to give you her
time if you need her.  She is dedicated, reliable, professional and always there for you.  It is an absolute
pleasure to work with her!

I have been working with Lori Law now for over 11 years. There is no one else that I want handling my escrows. Lori is efficient and thorough and ALWAYS willing to help answer any questions for my client or I may have. I always fight to have Lori handle my escrows. Lori and I have been working together for so long that I trust her to notify me if there are any issues that I have to deal with. If I don’t hear from her, I know the escrow is being handled and I have NO worries. There is no better feeling than to be able to work with someone you TRUST completely. That is how I feel about Lori. She is a class act and I would recommend her to any Realtor or Client.

In my 16 years as a commercial real estate professional, I have had the opportunity to work with several escrow companies. Most do not have the ability to do commercial as this requires special care and often unique issues not found in residential. The things I look for in an escrow company is how do they earn my business and, most importantly, how they care for and communicate with my clients. Empire West Title Agency is this kind of company.

Linda McSweeney, one of Empire’s Sales Executives really goes above and beyond to earn our business and continues to find ways to add value to our business. The escrow officer we use is Lisa Rosito. Lisa is a rockstar when it comes to commercial escrows. On our most recent transaction, the buyer had requested a different escrow company. Since Empire had already completed the preliminary report, I was able to convince them to use Empire West. They were so impressed that Empire West earned the business from the buyers agent as well.

Needless to say, I highly recommend Empire West.

Love Empire Title and their service to my clients! My escrow officer, Lisa Rosito always goes the extra mile on each transaction. She has a great way of explaining things to clients so that they make sense. Linda McSweeney is the best sales rep I’ve had in a long time. She too goes to great lengths to take care of me as well as our clients. Big shout out to Jan Frier as well. Her assistance with each escrow give me double assurance that things stay on track. Such a delight to work with all of the staff at Empire West!

It is always a pleasure to work with Jennifer Roggensee at Empire West. She is not only professional and knowledgable, but she is also friendly and informative with all parties in a transaction. My clients appreciate having someone that talks with them and not “to” them. Linda McSweeny has been a gem to brain story with over how to make my clients experience even better. I am very appreciative of the professionalism, knowledge and support from the whole team at Empire West.

Empire West Title is among the best in title and escrow services. They offer top notch service each and every time. Our title officer, Jennifer Roggensee, is one of the best I’ve ever worked with. I know my buyers are and sellers are in great hands with her.

As an agent who works primarily by referral, it is important that I can depend on the key resources that I put my name to. Paul Guenther and his team are one of those key resources. The Escrow officers that I have used, have always executed each escrow in a timely and professional manner which reflects on me. Agents in cross sales have even commented on how pleased they have been with my choice of escrow companies. I have a fantastic resource in Paul Guenther. His knowledge of Social Media and commitment to helping agents solve their marketing or education needs is so appreciated. I don’t know another Title Representative that has worked so hard to get my business and then continued to appreciate and support my business.

Paul Guenther is willing to go the extra mile – it truly is part of his regular route. If you need anything title or technology-related, he is the one to call! He suggested the escrow officer that best matches with my work style and supports my business in many ways continuously. He even helped me move my office furniture from home to work! He’s only a call/tweet/text away with a helping hand and great ideas. Paul will always be my virtual business partner.

As an agent who works primarily by referral, it is important that I can depend on the key resources that I put my name to. Paul Guenther and his team are one of those key resources. The Escrow officers that I have used, have always executed each escrow in a timely and professional manner which reflects on me. Agents in cross sales have even commented on how pleased they have been with my choice of escrow companies. I have a fantastic resource in Paul Guenther. His knowledge of Social Media and commitment to helping agents solve their marketing or education needs is so appreciated. I don’t know another Title Representative that has worked so hard to get my business and then continued to appreciate and support my business.

I have worked with many affiliates over the years and very few have delivered value like Paul Guenther. First of all, his work ethic is beyond reproach. I know that I can always get a hold of him in a pinch. He is always providing me value by giving me suggestions on how we can help our agents. He goes way beyond the call of duty by helping many agents on things that sometimes have nothing to do with real estate. He is a giver. I enjoy working with Paul because he has a great sense of humor and he works tirelessly for his clients. Paul has helped me personally with many projects and has increased my skill level in real estate technology. His assertiveness coupled with his escrow team make Paul a great option for title services.

We have worked with Laura for many years. She is reliable, an excellent communicator, willing to go the extra mile and always with a smile! There are few escrow officers who go the extra mile and she definitely goes two!!

I have had the wonderful pleasure of working with Laura Meacham for many years now. What I can share, she is extremely efficient at her job, communicates timely, follows up with you from beginning to end and is very conscientious

in making her client’s experience a positive one. I am continually grateful for the attention and detail she brings to each escrow she handles for me, whether I’m dealing with sellers or buyers. If you haven’t had an opportunity to work with Laura,

I highly recommend that you give her an opportunity to earn your trust, as she’s earned mine!

Laura Meacham at Empire West Title Agency is one of the best things to have happened in the world of Real Estate in Sedona and the Verde Valley! Not only does she possess a huge knowledge base of the industry, she makes every transaction a personal one with the Real Estate Agent, the Seller and the Buyer. She works hard to ensure a positive transaction for everyone, and is the first one to find a solution to any challenge which may occur from start to finish in an escrow. She is not only MY Escrow Officer of choice for all of my transactions statewide, but many other agents have her at the top of their list when choosing a Title Agency!

My experience working with Laura Meacham at Empire West has always been wonderful. She is smart, knowledgeable and has great finesse in dealing with difficult clients and transactions. She returns calls and emails almost instantly and always has time to find answers to my questions, or supplying me detailed seller net sheets. She is a great asset to the Empire West Team and always has a smile on her face even in the most difficult of transactions.

She’s awesome and why were you hiding her from us?!

I wanted to let you know that we are ready to close on Friday. This was made possible by Kim Serba being on top of things, very thorough, and responsive. Plus, Shana and our funder Sarah are awesome too! But I wanted you to know that I appreciate your referral to Kim and we look forward to working together a lot more in the future.

Thanks Linda, Kim, and Shana!

As a 24 year Commercial Broker, I certainly have outstanding referral partners. One of my key partners is Empire West Title. I have a long standing relationship with Jon Sahnow and this company and cannot stress how important this is to me. Not only to me but my Clients as well. Communication? YES! Getting the job to the finish line? YES! The quality of service and attention to the VERY important details? YES! Many of the cross agents that I have worked with now use this Company exclusively as well. Agent support? YES! Commercial can be a challenge and any challenges that can be minimized makes my job easier! Never ask a Doctor who they refer to but who they refer themselves and their family. This is Empire West Title Agency for me!

I wanted to highly compliment Chandra L’Hoste on her manner of working with my client.  Phyllis is a
wonderful 80 year old woman, selling her home of 30 years.  It was a very stressful time for Phyllis, she
didn’t always see all our emails, Chandra would resend them, with what sounded like to me, a smile on
her face.  During the signing, Phyllis would start talking about something other than the signing and
Chandra was patient and kind.
You should be so proud to have Chandra as an employee!

Happy New Year!

I am with Gold Trust Realty as a real estate salesperson. Your agency helped to complete a most recent transaction for me. I want to share a belated gratitude towards your staff, Ms. Jan Freier, who diligently worked on our behalf to get the transaction completed smoothly. Ms. Jan Freier has been on my mind as an outstanding person to work with since September 2019 while I was helping an investor selling her property in Laveen. For numerous times on this transaction, I contacted her via emails, she would promptly answer my questions and address our concerns. She is very professional, courteous and willing to help. The most impressive thing is that, even during the weekends in September when I had to contact her thru emails, she would help via emails. I realized that she was working on the weekends to get our files taken care of. That was very impressive!

I felt that we were fortunate to have chosen Empire West as our title agency. We have done numerous transactions before. I am looking forward to doing more with your agency because you have some many dedicated employees!

Best regards

We are recording today and I want to let you know what a fantastic job Lisa did in supporting my
transaction. It was more complex than usual with a 1031 exchange trust to trust, and a loan directly to
my trust. She handled everything flawlessly, working effectively with my broker, lender and
intermediary. She always kept me informed, quickly responded to my questions and was pleasant to
work with.
You are fortunate to have her on your team!

My number one go-to Title person is Jeri Kimbro.  With Jeri, there is always great communication to Real
Estate Agents as well as the parties to the contract.  When representing a client, it is very important to
me that they will be treated with respect and kindness – that is what I have found to be true at Empire
West with Jeri and her team.  Most people find the entire process of buying or selling a home to be very
confusing and intimidating, but I know when my escrow is with Jeri, she will put my client's at ease and
keep them informed throughout the process.  There have been times when I call or email her early in
the day or even late in the day, and I always get a response.  I do not know how she could improve her
already great work ethic.

Jeri Kimbro with Empire West and her team are the BEST Title Company in Arizona. I refer Jeri and her
Team at Empire every transaction because I know my client and all interested parties will receive
amazing service. When my files are at Empire West I do not worry about anything, Jeri and her team are
always on top of the file every step of the way. The knowledge and professionalism is superior to any
other Title Company I have worked with. I enjoy knowing that my clients are in good hands and that
gives me great peace of mind.

My team and I do many transactions a year and have the opportunity to work with almost every title
company and escrow officer in the valley, and we can say with confidence that Jeri Kimbro is the best.
She is professional, knowledgeable, quick to respond and solve situations, and she never forgets any
details! Never! My team and I love working with her but most importantly our clients have the best
feedback to give us about her. We have been working with Jeri and her team for many years, have done
hundreds of transactions together and the client and realtor experience is always amazing. We love
seeing her name in our contracts because we know we can relax on the escrow side, and that she has
our clients best interest in mind.  We look forward to many more transactions together with her!!

Empire West Title and Escrow in Queen Creek, is more than just a Title and Escrow office they are real
people who genuinely care about people. Marketing Rep, Lyndel Dion has been a great marketing
advisor in our business.  As a Realtor in Pinal and Maricopa County for the past four years, I have
recommended Jeri Kimbro and Josh Hufstetler to handle my clients Title and Escrow services. Our
experience closing transactions with this office has been phenomenal! I would highly recommend using
Jeri & Josh closing your real estate transactions.

WE LOVE TANYA! SHE’S THE BEST AT EVERYTHING!!!!!!!

Tanya Daly is the hardest working Escrow Officer in the business! She knows the importance of closing a
deal on time and the fact that doing so improves the lives’ of the families behind the transaction. She is
always available to answer questions and help us determine an addresses eligibility. Tanya has been our
go-to Escrow Officer for all of our refinance transactions and based on our level of trust in her and the
dediction she has for her craft, that will never change.

I have worked with Sheri Morris at Empire West Title for many years as my primary source for title work
relating to trustee’s sales and judicial foreclosures.  Sheri also provides ownership and encumbrance
reports, and fields my questions and concerns on a variety of title and foreclosure issues. Sheri is very
responsive and timely.  Sheri also communicates effectively, and if she has any questions or concerns, or
if there is a delay of any kind, Sheri calls me to discuss it.  The title reports provided by Sheri’s team are
accurate and complete, and Sheri is always available for discussion.  Sheri’s years of experience in the
title and foreclosure industry give me the confidence that I will consistently receive from her the most up-
to-date and error-free information.  I would recommend Sheri and her team at Empire West Title for any
and all title, default services, and foreclosure needs.

There are a couple of things you expect from an escrow officer – prompt service, a smooth
experience, and, of course, accuracy.  With Shalene you get all of that and so much more.  I'm
able to confidently refer my clients to her knowing that she will greet them with a smile, and
hold their hands closely through the process so they are not overburdened with details.  She's
working solidly behind the scenes with lenders, associations, etc. to make sure that when closing
day arrives there are no unexpected surprises.  And, she even keeps me on my toes, asking
questions and reminding me about details for each transaction. Through the years there have
been few escrow officers who have genuinely impressed me – Shalene is among them, and
someone I am honored to call a partner and friend!

We've had the pleasure of working with Shalene on many transactions and she's one of the best escrow
officers around! She's always on top of things and provides excellent care to our clients. If our team or
clients have any title questions, need updated net sheets, or help with the transaction, Shalene is always
there to clarify. We are never left in the dark wondering what's going on with a file. We know that
everything’s going to be in order come closing day and our clients really appreciate that. Shalene is super
easy to communicate with, always respects us wanting to attend signings, and keeps everyone in the loop.
We can't recommend her and the Empire West team enough!

Nohemi and her team are incredible!  From the very beginning of an escrow, all the way
through closing, Nohemi is right there every step of the way.  She and her team provide excellent
service and communication.  I always have peace of mind that my clients are in good hands.  I
highly recommend Nohemi and her entire team!

Nohemi Medina-Velasco and her team are the best I have worked with in my 25+ years in the
business. When I refer my clients to this team I know they are in excellent hands with
knowledgable, responsive and leading professionals. They are committed not only to helping
customers through their tireless work they are a top partner to any real estate professional
wanting to work with a elite team that supports and helps grow your business. I think they are the
best in the business and suggest you (grab a cup of coffee/sit down) with Nohemi and her team
and see for yourself what they will do for you.

Kim and I want to thank all of you who helped make this closing a success.  It was a great effort
by an outstanding group.  We could not have done it without you!

You all are amazing! It has been a pleasure working with you all. Thank you for all your help.

I just wanted to share some comments on my experience working with Leia Trojan.  She handled our
short sale paperwork/processing for our property.  We had a very difficult file- initially, the buyers were
declined, we got a new buyer and then we were declined and then it was back and forth trying to get
both banks on board at the same time.   Leia stayed on top of our file the entire time.  She had items
handled before we could even ask about them.  She was in regular contact with the banks and kept our
realtor, Nikol Adamski, informed every step of the way.  Through all of the frustrations we experienced, I
can imagine she had just as many, if not more, but we are so thankful she put forth such great effort to
make this happen.  I can honestly say, I don't know that we would have had a positive outcome like this
if someone not as skilled as Leia were handling our file.  She is very knowledgeable with how to handle
short sales, and I feel she is great at what she does.  I wanted you to know how I felt, as well.  Thank
you.

I just wanted to thank you all for the great job you have done at Empire West in gaining approval
for this short sale. I especially want to thank Leia Trojan for her tireless efforts in keeping after
the negotiator at B of A until approval was granted. Thank you and Great Job !!!

As a Transaction Coordinator in the Real Estate world, I work with dozens upon dozens of Escrow
Officers and Title Companies.  Jeri Kimbro w/ Empire West Title is hands down the BEST escrow officer I
have the pleasure of doing business with.  She has proven to have set the standard of what I look for
and expect out of any good escrow officer.  She is one in whom I prefer to do business with, and would
recommend her to anyone in the industry in a heartbeat!  Prompt, proactive, responsive,
accommodating, incredibly knowledgeable, efficient, detail oriented, and kind to boot!  Just a few
qualities I've consistently experienced in doing business with Jeri Kimbro.  I have yet to encounter any
form of hiccup or delay with Empire West Title when Jeri is at the helm.  I always smile when I see her
name on a purchase contract!  Thanks for being awesome to work with!!!   🙂

Jeri Kimbro at Empire West is my “go to” for all of my Title/Escrow needs. I’m a Broker and have worked
with her for many years and can attest that Jeri’s knowledge, experience, speed, and accuracy in getting
things done is amazing. Sending her my loans gives me peace of mind knowing that she’s on top of it
and will get it done. All of my clients love her too! Highly Recommend!

Thank you so much for all your help in making this a smooth transaction.  There are so many
things could have gone wrong when buying a house these days but because I had all of you on
my team everything went very smoothly and much better than I could have reasonably expected.

I appreciate the highly professional approach all of you have exhibited throughout the process in
helping me buy this beautiful home in Sedona.

It is evident that each one of you are at the top of your profession.  You worked very hard for me
and I benefited from your many years of experience.  I learned so much from all of you and
appreciate the help you provided me to educate me along the way.

Again, thank you all very much.  I really appreciate and would highly recommend each one of
you to anyone wanting to buy or sell a home.

Ed and I have not had an opportunity to thank you from the bottom of our hearts for working
so diligently for our clients and Lee’s clients. You’re a class-act! We really appreciate all that you
did to help close another successful sale!

Gina, 

Please pass this on to the other folks in your office, because it's for all of you. I was in the real
estate business for over 25 years as an agent, broker, managing broker and company owner, in
multiple states, so as you can imagine, I have fairly high standards when it comes to how
professionals perform in real estate deals.  However, I'm happy to report that I am extremely
impressed with the level of real state intelligence and top-notch service – all of your team
exhibited in our behalf. 

Thank you so much!

Donna’s Team has truly been awesome to work with, they are fast, efficient, and ready to help me with
any questions that I may have.  They truly go above and beyond especially when it comes to the
funding’s at month end.

Thank you to all of your Team

Josh Peacock is by far the best title company marketing representative I have ever worked with. He has helped increase my Real Estate business via professional marketing designs, social media ideas and designs, farm kits, customized listing kits, Buyer Guides, Newsletters, Property flyers, and much much more!

The return time on my marketing orders is amazing! He always follows through with what he promises and gets the job done right, every time.

I highly recommend Josh Peacock and Empire West Title Agency for your marketing and escrow needs.

It has been an absolute pleasure working with Josh Peacock of Empire West Title as my Marketing Manager. As a busy real estate agent, I have used many sources to market or advertise in the past. Josh and his incredible Quality Marketing Pieces have definitely elevated my advertising & marketing to a new level! Josh is always willing to put his best effort into developing a new marketing strategy what fits perfectly with my needs. His ideas, energy, and creativity are truly amazing! I’ve found Josh willing to help with just about ANY idea you can think off! He has added a professional element that includes creativity and branding to my marketing and advertising. He has the ability to take an idea and then create a top-notch product that you are proud to send out on social media or to present in a client’s home. You can expect compliments on how professional pieces look that he has developed. I have found that working with Joh, my professional presentation and my business have improved significantly. He has tons of resources, is easy to reach and is a great listener. His “can-do” attitude coupled with his work ethic make working with Josh a no-brainer. I hope you do as well!

I have known and worked with Joshua Peacock for 3 years and I can say I have been impressed by his work ethic and amazing talent for marketing. Joshua is so up to date with social media and is always full of great ideas . My business has excelled since my partnership with him.

It is always an extreme pleasure working Shalene. Empire West Title is completely on top of their game. Shalene is an absolute asset to her company and her clients. As a realtor, how things handled in escrow is very important to me, in order to achieve timely close of escrow.

Shalene not only stays in contact with the clients but always includes me in the emails pertaining to my clients. This allows me to assist wherever I can, and allows for a very smooth transaction. Shalene’s wealth of knowledge and timely responses makes her a second to none Escrow Officer.
I will highly recommend Shalene and always continue to use her to help facilitate the needs of my clients.

We are recording today and want to let you know what Lisa did in supporting my transaction. It was more complex than usual with a 1031 exchange trust to trust, and a loan directly to my trust. She handled everything flawlessly, working effectively with my broker, lender, and intermediary. She always kept me informed, quickly responded to my questions and always pleasant to work.
You are fortunate to have her in your team!