Lender Services

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Lenders choose Empire West because they know they can count on exceptional service and the sound security our title insurance provides. Our team works with lender staff throughout the entire escrow process to ensure every mortgage service requirement is anticipated and met. This diligence, in turn, makes for happier borrowers as it results in a faster, smoother closing process. So whether you’re financing a new purchase or refinancing a current loan, Empire West’s team is your best investment!

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Customer Benefits

  • 24-hour turnaround for all title insurance commitments
  • In-house examiners, closing/settlement agents and recording department
  • Satisfactions, payoffs, payment of taxes and Schedule C requirements of the Commitment for Title Insurance
  • Provide CD or Settlement Statement prior to closing for final adjustments to avoid last minute surprises
  • Relationships built on trust, added-value and a reliable team of experts

Why Lenders Love Us

Offer 24-hour Turnaround Time

Quick turnaround for all Commitments for Title Insurance.

Professional, Experienced Staff

Including in-house examiners, closing/settlement agents, and recording department.

Work to Process All Title Related Issues

Including satisfactions, payoffs & payment of taxes along with requirements noted on Schedule C of the Commitment for Title Insurance.

Provide a CD Prior to Closing

To ensure that any required adjustments can be made to avoid last minute surprises.

How can we help you?

Contact us at the Empire West office nearest to you!

Mr. Bill Witt,

I would like to take this opportunity to taut the excellence and perseverance that we have experienced from your staff. Giving extra special mention to Debbie Hamilton and Israel Navarro.

We had a challenging close to begin with as the cross agent sends us a message that the buyers wanted to cancel the contract the day before close and included a cancelation notification dated 2015 and not from our buyers!

Israel kept us up to date on the signing of the documents on the close date and in the finalization process – always being respectful, informative and supportive.

Then we experienced a “wire” challenge of our funds due to an account number that was not correct. We closed on the 17th of March and received our funds today. You can only imagine the frustration on our part and we were constantly contacting your company for updates.

When we were directed to Debbie Hamilton with our dilemma, she was on it in record time with follow up on what she had done and where the wire status currently was. I cannot say enough about her level of respect, communication skills and compassion through this ordeal. She epitomizes professionalism, talent and leadership.

Thank you Bill for your part in hiring such wonderful staff to represent your company, profoundly, professionally and with unstoppable drive to serve at a very high level.

We are extremely appreciative and happy!!!

Nan Cie Hamilton-Cole
Keller Williams Professional Partners Keller WilliamsTeam Leader Hall of Fame Inductee Women of Strength and Leadership Award Recipient